Terms & Conditions - Limited Offer
Effective Date: 29 October 2025
Valid Until: 1 December 2025
These terms and conditions ("Terms") govern the limited-time design services offer ("Offer") provided by MadeReality Studio ("we," "us," "our") to clients ("you," "your").
1. Scope of Services
1.1 Responsive Website Package (£1,499)
Two (2) design concepts for client review
Up to five (5) custom pages
Mobile-responsive design
Basic content support (editing and refinement of client-provided content)
Basic on-page SEO implementation
Website built using Framer platform
Site transfer to client's Framer account and initial setup assistance
Thirty (30) days of post-launch technical support for bug fixes
1.2 Brand Identity Package (£1,249)
Two (2) initial identity concepts
Two (2) rounds of revisions on the selected final concept
Colour palette and typography guidelines
Basic brand guidelines document
Comprehensive asset pack (logo files in multiple formats)
Business card design
Social media banner templates
1.3 Complete Package (£2,499)
All services included in both Responsive Website and Brand Identity packages
Integrated creative direction ensuring brand and website cohesion
Priority scheduling and faster turnaround time
2. Payment Terms
2.1 Deposit
A non-refundable deposit of fifty percent (50%) of the total project fee is required to commence work. Projects will not begin until deposit payment is received.
2.2 Final Payment
The remaining fifty percent (50%) is due upon project completion and before final file delivery or site transfer.
2.3 Payment Methods
Payment is accepted via bank transfer or other agreed methods. All prices are in GBP (£) and exclude any applicable VAT.
2.4 Late Payment
Final files and site transfer will be withheld until full payment is received. Invoices unpaid after 14 days may incur late payment fees.
3. Project Timeline
3.1 Commencement
Work begins within five (5) business days of deposit receipt and completion of project brief.
3.2 Estimated Delivery
Brand Identity: 2-3 weeks from project start
Responsive Website: 3-4 weeks from project start
Complete Package: 4-5 weeks from project start
Timelines are estimates and may vary based on client responsiveness and project complexity.
3.3 Client Delays
Delays caused by late client feedback, content provision, or approval will extend the delivery timeline accordingly. Projects paused for more than thirty (30) days may be subject to rescheduling fees.
4. Client Responsibilities
4.1 Content Provision
Client is responsible for providing all required content, including:
Text copy for all pages
Images, logos, or brand assets (if applicable)
Any specific requirements or functionality needs
4.2 Timely Feedback
Client agrees to provide feedback and approvals within five (5) business days of each presentation. Failure to respond may result in project delays or automatic approval of presented work.
4.3 Framer Account
For website projects, client must create a Framer account prior to site transfer. Client is responsible for all hosting fees charged directly by Framer.
5. Revisions & Changes
5.1 Included Revisions
Brand Identity: Two (2) rounds of revisions on the selected concept
Website: Two (2) rounds of design revisions during the concept phase
Revisions must be consolidated and provided in a single written document
5.2 Additional Revisions
Revision requests beyond the included allowance will be quoted separately at £75 per hour.
5.3 Scope Changes
Significant changes to project scope, additional pages, or new features beyond the original brief will be quoted as additional work.
6. Intellectual Property & Ownership
6.1 Full Ownership Transfer
Upon receipt of final payment, client receives full ownership and unlimited usage rights to all deliverables, including:
All final design files and assets
Brand identity elements
Website design and code
6.2 Pre-Transfer Rights
Until final payment is received, all intellectual property rights remain with MadeReality Studio.
6.3 Third-Party Assets
Client is responsible for obtaining licenses for any third-party assets (fonts, stock images, plugins) used in the final product that require ongoing licensing.
6.4 Portfolio Usage
We reserve the right to showcase completed work in our portfolio, case studies, and marketing materials unless otherwise agreed in writing.
7. Website Hosting & Technical
7.1 Framer Hosting
Websites are built on the Framer platform. Client is responsible for:
Creating and maintaining their own Framer account
Paying all hosting fees directly to Framer
Managing their account credentials and security
7.2 Site Transfer
Upon final payment, we will transfer the completed site to the client's Framer account and provide basic setup guidance.
7.3 Post-Transfer Modifications
Any modifications, content updates, or technical issues arising from client changes after site transfer are not covered under support and will be charged at £75 per hour.
8. Support Period
8.1 Included Support
Website projects include thirty (30) days of technical support from the date of site transfer, covering:
Bug fixes related to our original build
Technical issues with functionality as originally delivered
Basic guidance on site usage
8.2 Excluded from Support
Support does not cover:
Content updates or changes
Design modifications
New features or functionality
Issues arising from client modifications
Third-party plugin or integration issues
Hosting-related issues (managed by Framer)
8.3 Post-Support Assistance
After the support period, technical assistance is available at £75 per hour with a one (1) hour minimum.
9. Warranties & Limitations
9.1 Our Warranty
We warrant that:
Work will be performed in a professional manner
Designs will be original or properly licensed
Website will function as demonstrated at time of delivery
9.2 Client Warranty
Client warrants that:
All content provided does not infringe on third-party rights
Client has authority to enter into this agreement
All information provided is accurate and complete
9.3 Limitation of Liability
Our total liability for any claims arising from this agreement shall not exceed the total fees paid by client for the specific project. We are not liable for indirect, consequential, or incidental damages.
9.4 No Guarantees
We make no guarantees regarding:
Search engine rankings or SEO results
Website traffic or conversion rates
Business outcomes or revenue generation
10. Cancellation & Refunds
10.1 Client Cancellation
If client cancels the project after work has commenced:
Deposit is non-refundable
Client will be invoiced for work completed to date
Partial deliverables may be provided at our discretion
10.2 Our Right to Terminate
We reserve the right to terminate the project if:
Client fails to provide required materials or feedback for more than thirty (30) days
Client conducts themselves in an abusive or unprofessional manner
Payment terms are not met
In such cases, the deposit is non-refundable and client will be invoiced for work completed.
11. Confidentiality
Both parties agree to maintain confidentiality of any proprietary or sensitive information shared during the project, except as required by law or with written consent.
12. Offer Validity
This Offer is valid for projects booked between the effective date and 1 December 2025. Pricing and terms are subject to change after this date. Projects must be booked (deposit paid) by the offer end date to qualify.
13. General Terms
13.1 Entire Agreement
These Terms, together with any signed proposal or contract, constitute the entire agreement between parties.
13.2 Amendments
Any amendments to these Terms must be agreed in writing by both parties.
13.3 Governing Law
These Terms are governed by the laws of England and Wales.
13.4 Severability
If any provision is found unenforceable, the remaining provisions shall remain in full effect.
13.5 Assignment
Client may not assign or transfer their rights under this agreement without our written consent.
14. Contact
For questions regarding these Terms, please contact us at:
joe@madereality.studio
By proceeding with payment and project commencement, client acknowledges they have read, understood, and agree to be bound by these Terms & Conditions.